GUIDANCE ON VISITING OUR CARE HOMES DURING COVID-19

We shall be providing regular updates and guidance about visits to all our care homes on this page during the outbreak of COVID-19. We appreciate your patience and understanding during this difficult time.

Latest Guidance on COVID 19 for Meallmore Residents, Colleagues and Visitors

Updated: 29/12/2020

I am writing in response to the Scottish government’s recent announcement of changes to health guidance in the week prior to Christmas and that, as of Saturday 00:01AM 26th December 2020, all local areas in mainland Scotland will be placed in protection Level 4.

Unfortunately, this affects the progress we have made in welcoming visitors into our homes and all indoor visiting of designated relatives will cease from this date until further notice.

We regret to inform you that, in light of recent concerning news regarding the new strain of the virus, our visiting policy has changed from the original advice of outdoor/window visits from 6 people from 2 households. We can only permit 1 person from 1 household for outside visits and have suspended all visits from children and young people. We can no longer support or permit visits outside the care home for resident's Under 65 to ensure we minimise the risk of transmission within our homes. 

We understand the importance of your visits and the much-needed contact with our residents that is so vital for relationships and wellbeing; this is needed at all times and especially at this time of the year.

Essential visits continue to be supported by local management and include circumstances where it is clear that the person’s health and wellbeing is changing for the worse, where visiting may help with communication difficulties, to ease significant personal stress or other pressing circumstances, including approaching end of life.

Any visitors will still be permitted to complete a health questionnaire and temperature check upon arrival, and we ask that you exercise caution and follow recommended health guidance when visiting residents during these uncertain times. Visitors are also required to wear a facemask as soon as they are on the premises of the care home, even if they are to attend window or outdoor visits.

We are so disappointed that visits during the festive period have been impacted and we understand the frustration, inconvenience, and disappointment this will cause. Resident and staff safety must remain the top priority for all of us and we all must adhere to these new measures in the best interests of health and wellbeing.

Although concerns have arisen regarding the reported new strain of the virus, there is no certified evidence to suggest the Covid-19 vaccine is ineffective against this and we continue to support the government vaccination programme. We hope that, in doing so, our residents will be better protected against the virus and this will allow for greater visiting opportunities very soon. We continue to train our staff to conduct lateral flow testing prior to visiting and will be ready to welcome you back into our homes as soon as is deemed possible.

In the meantime, we ask for your patience and understanding during these exceptionally challenging times, and look forward to possibility of a happier, safer New Year. 

Thank you.

Relevant links:

We are closely following and complying with information from Health Protection Scotland and Scottish Government to ensure we keep our residents safe, and that our amazing management and staff continue to deliver great care to all.

You can access relevant links to guidance below:

www.nhs.uk/conditions/coronavirus-covid-19

www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

https://www.gov.scot/coronavirus-covid-19/