GUIDANCE ON VISITING OUR CARE HOMES DURING COVID-19

We shall be providing regular updates and guidance about visits to all our care homes on this page during the outbreak of COVID-19. We appreciate your patience and understanding during this difficult time.

Latest Guidance on COVID 19 for Meallmore Residents, Colleagues and Visitors

Updated 06/07/2021

Dear Residents, Relatives and Friends of Meallmore,

Our response to the Scottish Government’s latest Covid-19 figures

With the ongoing media coverage and communications from Scottish government, I thought it would be helpful to update you on our position in relation to visiting at Meallmore homes.

On the 5th of July, the Scottish Government indicated there has been an increase in the number of Covid-19 cases across communities in Scotland. Although the number of deaths and hospitalisations relating to Covid-19 remains low, we are still taking this matter very seriously.

We continue to monitor the situation closely and are in contact with all our care home managers, ensuring that if there are any changes at a home level, you will be informed imminently. Our teams work diligently to ensure our care homes remain as safe as possible for residents, their families, and staff.

Meallmore’s newest version of the ‘Open with Care’ plan is now available on our website. We have included guidance on how our homes operate under Protection Levels 1 and 0, which we hope will apply to all our homes by the end of this summer. However, I must emphasise that each care home currently operates under a different Protection Level in line with local authority health guidance and Covid status within the home. Designated Protection Levels are subject to change and homes will only be permitted to allow more visitations once it is safe to do so and necessary risk assessments are conducted by the home manager.

We are extremely pleased to see that the ‘Open with Care’ plan has been effective in care homes across Scotland. The Scottish Government’s latest report, ‘Open with Care – supporting people in adult care homes to have meaningful contact with others: Progress with implementation’, recognises the excellent work and progress our teams have made in facilitating meaningful contact between residents and their families. We continue to review our visitor’s guidance, making any necessary changes to promote the sustainability and safety of visitations to our homes.

Public Health Scotland have also updated their COVID-19: Information and Guidance for Care Home Settings (Adults and Older People). We are currently reviewing the information provided however we do not expect any significant impact to our guidance and approach.

I would also like to request your involvement in completing our satisfaction survey and if you have not yet received a link then please do speak to your home manager who is/was sending it out. This survey is confidential, and we will share the feedback with you and our home management and staff teams on completion.

We also value your contribution to highlighting excellence across our team by nominating staff for various categories in our 2021 virtual staff awards; this is a great opportunity for us to celebrate some really amazing people and teams and I thank you for your time and input.

Once again, I would like to thank you for your understanding and compliance throughout these exceptional times. We are proud of our people for supporting and caring for our residents, and we appreciate this past year has not been easy for relatives. We have come a long way since the height of the pandemic and continue to look forward to the further lifting of restrictions across the country.

Your sincerely,
Mary Preston
Operations Director

Updated Meallmore Visitors Guidance

Relevant links:

We are closely following and complying with information from Health Protection Scotland and Scottish Government to ensure we keep our residents safe, and that our amazing management and staff continue to deliver great care to all.

You can access relevant links to guidance below:

www.nhs.uk/conditions/coronavirus-covid-19

www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

https://www.gov.scot/coronavirus-covid-19/