We shall be providing regular updates and guidance about visits to all our care homes on this page during the outbreak of COVID-19. We appreciate your patience and understanding during this difficult time.

Latest Guidance on COVID 19 for Meallmore Residents, Colleagues and Visitors

1 July 2020

Mary Preston, Operations Director, provides an update on phasing in the re-introduction of visiting to our care homes

We heard last week (25 June) the welcome news that Scottish Government will permit restricted visiting to care homes from Friday 3 July. This represents Stage 2 of the staged approach to visiting and communal activity in care homes.

Stage 2 permits one designated visitor to meet with their loved one outside, for up to 30 minutes.  This can take place only in homes deemed to be “covid-free” for 28 days by Health Protection Scotland.

However, if anyone, either a resident or a member of staff shows symptoms or tests positive during a routine test then the status will change, and all visits will stop for at least 28 days.  

This cautious approach is purely in the interest of resident safety. Our teams have produced visiting protocols for each home, and we have submitted risk assessments to local health protection teams for agreement and approval.

Care home managers have already advised relatives of visiting arrangements. If this information has not yet been received, please phone the care home directly. Please note, we have an online booking system that should be used and in the exceptional case where you are unable to access the online booking system, please speak to a member of staff at the care home. All bookings will be approved or rejected by the home team to ensure we adhere to 1 visitor per resident per week – we know that for a family this is tough, but again this is in place for now to protect our vulnerable residents.

We are consulting our residents to ensure they wish to receive visitors. While some residents are extremely anxious about viral transfer, we also know the benefits of family engagement and spending time with the people we love.

We have very clear protocols that must be adhered to and our home staff cannot “bend the rules”, so please respect this stage of the process. We will move onto Stage 3 as soon as it is deemed safe to do so and the Scottish Government’s Adult Care Homes Visiting Guidance provides further information on phasing in the reintroduction of visiting.

This is a major step forward, and we hope the Scottish weather is kind to us over the coming weeks as we welcome visitors back to our homes. Once again, thank you so much for all the support shown during this difficult time.


Relevant links:

We are closely following and complying with information from Health Protection Scotland and Scottish Government to ensure we keep our residents safe, and that our amazing management and staff continue to deliver great care to all.

You can access relevant links to guidance below: